Guides & support
Help
Getting started, offer rules, survey tips, and answers about your rewards.
Getting started
- Set up Swash and connect your account.
- Choose an offer and read all partner requirements.
- Select Start offer to open the partner’s site.
- Complete the task yourself and follow its rules.
- Check Transactions for updates reported by the partner.
Rules & tips
Before you start, check the guidance for offers and surveys.
General
To cash out your earnings, make sure your Swash profile checks these boxes:
- Your profile is verified
- You've got more than 10 SWASH in your wallet
- You've used the latest version of Swash for at least a month
For more info on cashing out, check out this blog. Your earnings are automatically added to your wallet in the equivalent amount of Swash tokens once approved and paid for by Swash’s offer partners. This process may take up to 90 days and is dependent on the offer provider and their processes.
Before you dive in to any task or survey, always check the rules set by each offer provider. These rules keep bots at bay, tackle fraud, and ensure you're recognised as a legit user and not a bot.
Survey Success Hacks
Swash has joined forces with top-notch offer providers and survey partners to bring the best earning opportunities to you.
Whether it’s global brands that want to know what you think, apps that want you to test their product, or a new game on the market, there’s something here for everyone. Be sure to check back in daily for fresh opportunities!
The surveys you receive are tailored to you, so answer them as best you can. It takes the system about one week to get to know you, so don’t worry if you don’t match at first. Once it gets you, the algorithm will hook you up with the perfect surveys to suit your interests.
The Dos
Read the rules before starting as there may be specific requirements set out by the offer provider- Make sure you have a good internet connection
- Complete offers in full for them to be counted
- Answer survey questions honestly and to the best of your abilities
- Consistency is key!
- Read the rules carefully before you start
- Give up to 90 days for your actions to be processed
- Complete tasks regularly to receive more opportunities
The Don'ts
Don’t use multiple devices in an attempt to trick the system- Don’t straightline or speed through survey questions
- Don’t share details of tasks with others – including your friends or on online forums
- Don’t answer questions with fraudulent or inaccurate information
- Don’t manipulate your settings an attempt to defraud or circumvent controls established by Swash or Swash’s offer partners
- Don’t try to complete the same or multiple offers in too short a time
- Don’t use multiple accounts or use someone else’s account
- Don’t use any type of VPN, VPS, or Emulator software
Common questions
How do I start earning?
Install and set up an up-to-date Swash extension or app. On the web, keep Swash enabled and allow the browser permissions it needs. Connect your account, choose an offer, read the partner instructions, and select Start offer when you are ready.
Swash getting-started guideWhy are offers different for different people?
Available offers depend on the partner, country, supported device and account eligibility. The countries and platforms shown in offer details describe the supplied targeting information. The partner can apply additional requirements, so check the instructions before starting.
Is the displayed reward already in my account?
The displayed amount is a reported offer reward, separate from approved account credit. Variable reward means a single amount is not supplied. Currency is named only when the service provides it. Completing a task or returning to Earn does not by itself confirm payment; check Transactions for the reported status.
Swash reward-status guideDoes the refresh time mean I must finish the task by then?
The refresh time indicates when offer information needs checking again. It is not a deadline for completing the task. Any completion deadline or time limit comes from the partner instructions. When a refresh time is not supplied, check the latest instructions before starting.
When will a reward appear?
Review and status updates depend on the partner. Use Transactions to follow the status reported for your offer. If an expected reward is missing or you need help with a rejection, check the partner instructions and contact support with the offer reference.
Swash reward-processing guideNeed more help?
Check the instructions for your offer. If you still need help, contact support with the offer reference from Transactions.
Visit Swash Earn support